Terms of Service

Effective Date: June 16, 2026

Welcome to The Malaster Company, Inc. (“Malaster,” “we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, online services, customer portals, quote request forms, and related digital resources.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please discontinue use of the website.

1. Changes to These Terms

Malaster reserves the right to modify these Terms of Service at any time. Changes become effective when posted to this page. Continued use of the website following any update constitutes acceptance of the revised Terms.

2. Permitted Use

You may use this website solely for lawful business, informational, and purchasing purposes.

You agree not to:

  • Attempt unauthorized access to systems, networks, or data
  • Interfere with website operation or security
  • Use automated tools to scrape or harvest data without permission
  • Upload malicious software or code
  • Use the website in violation of applicable laws or regulations

3. User Accounts

Certain website features may require account registration. Users are responsible for maintaining the confidentiality of account credentials and for all activities occurring under their account.

You agree to provide accurate, current, and complete information and to promptly update any information that becomes inaccurate.

4. Product Information and Availability

Malaster makes reasonable efforts to maintain accurate information regarding products, specifications, pricing, and availability. However, information may contain errors, omissions, or inaccuracies.

We reserve the right to modify, discontinue, correct, or update information without prior notice.

5. Orders and Payments

Orders submitted through the website are subject to acceptance and availability. Submission of an order does not guarantee acceptance.

Malaster reserves the right to reject or cancel orders for any reason, including:

  • Pricing errors
  • Product availability issues
  • Payment authorization failures
  • Suspected fraud
  • Regulatory compliance concerns

Payment must be made according to the terms specified at the time of purchase or quotation.

6. Shipping and Delivery

Shipping dates and delivery estimates are provided for convenience only and are not guaranteed.

Malaster is not responsible for delays caused by shipping carriers, customs authorities, suppliers, weather events, labor disruptions, material shortages, or other circumstances beyond our reasonable control.

7. Returns and Refunds

Returns, credits, and refunds are governed by our Refund and Returns Policy.

Please review our Refund and Returns Policy for complete details regarding return eligibility, authorization requirements, restocking fees, and refund procedures.

8. Intellectual Property

All content available on this website, including text, graphics, logos, images, product information, technical documents, software, and design elements, is owned by The Malaster Company, Inc. or its licensors and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written authorization.

9. Third-Party Links

This website may contain links to third-party websites. Malaster is not responsible for the content, security, privacy practices, or operation of any third-party site.

10. Disclaimer of Warranties

The website and its content are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, Malaster disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Malaster shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from use of the website or related services.

Malaster’s maximum liability arising from website use shall not exceed the amount paid by the user, if any, for services directly related to the claim.

12. Indemnification

You agree to indemnify and hold harmless The Malaster Company, Inc., its officers, directors, employees, affiliates, and agents from claims, liabilities, damages, costs, and expenses arising from your violation of these Terms or misuse of the website.

13. Privacy and Data Requests

Information regarding how we collect, use, and protect personal information is available in our Privacy Policy.

Requests regarding access, correction, or deletion of personal information may be submitted using our Data Deletion Request process or by contacting us directly.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Santa Clara County, California.

15. Contact Information

For questions regarding these Terms of Service, please contact:

The Malaster Company, Inc.
3565 Victor Street, Suite B
Santa Clara, CA 95054 USA
Phone: (408) 745-0104
Email: contact@malaster.com