Privacy Policy
Effective Date: June 16, 2026
The Malaster Company, Inc. (“Malaster,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, and services.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related business activities.
Information We Collect
We may collect the following categories of information:
Information You Provide
- Name
- Company Name
- Email Address
- Telephone Number
- Shipping and Billing Addresses
- Order Information
- Quote Request Information
- Information submitted through contact forms and customer service inquiries
Automatically Collected Information
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Visited
- Referring Website Information
- General Website Usage Data
How We Use Information
We use collected information to:
- Process orders and transactions
- Respond to quote requests and customer inquiries
- Provide customer support
- Manage customer accounts
- Improve website functionality and user experience
- Communicate regarding products, services, and business matters
- Maintain security and prevent fraud
- Comply with legal and regulatory requirements
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and enhance user experience.
Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect the functionality of certain website features.
Information Sharing
We do not sell personal information to third parties.
We may share information with trusted service providers who assist us in operating our business, including:
- Website hosting providers
- Payment processors
- Shipping and logistics providers
- Email and communication service providers
- Technology and security vendors
These providers are permitted to use information only as necessary to perform services on our behalf.
We may also disclose information when required by law, court order, legal process, or governmental request.
Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Request access to personal information we maintain
- Request correction of inaccurate information
- Request deletion of personal information, subject to applicable legal exceptions
- Request information regarding how personal information is used
To exercise any privacy-related rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. Users should review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our products and services are intended for business and commercial use. Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Information
For questions regarding this Privacy Policy or our privacy practices, please contact:
The Malaster Company, Inc.
3565 Victor Street, Suite B
Santa Clara, CA 95054 USA
Phone: (408) 745-0104
Email: contact@malaster.com